The gamer of Germany had an issue with a good terminated deposit away from €150, which had perhaps not started refunded. Even with multiple questions to live on Help, she gotten inconsistent answers and no reputation from the girl reimburse. She felt this example shown intentional ripoff by gambling enterprise.
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The ball player from Germany got requested an immediate and you may permanent closing out of their membership for the August 8th due to gaming dependency, that was confirmed by bill. However, the new gambling establishment got recognized a deposit away from €3 hundred the very next day, along with her membership stayed unlock. The newest ailment are solved following gambling enterprise affirmed that the membership are forever closed and you will approved the fresh error within the handling the fresh put. The ball player are advised you to the girl refund request was being investigated, and you can she later marked the brand new complaint while the solved.
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